Troubleshooting – Theradome LH80 Battery Low Message

What to do when you get a battery low
message. Your LH80 PRO will tell you when it’s time to address potential
issues with your battery. If you’re getting the message ‘error battery low’
this video is for you. Step 1. Visually inspect the charger
which includes the AC adapter and USB cord. Also inspect the LH80 helmet port
to make sure there’s no issues or physical damage to either the power
cable, the AC adapter or the power port on your helmet.
Step 2. Is your helmet fully charged? let’s review two scenarios and find out. If
your helmet appears to be fully charged with the solid green light on the rear
power switch but you’re still getting a battery low message you will need a new
battery. Contact information is at the end of this video. If you’re attempting
to charge the helmet but the master switch does not turn solid green within
4 hours, you’ll need a new charger and a new battery.
If either scenario in this video pertains to you, please contact us at
0333 344 0032 (UK) or email us at [email protected] (UK) for further instructions.

Bernard Jenkins

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